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Customer Policy

Your privacy is important to us(kiwiplus.co.nz). So we’ve developed a Privacy Policy
that covers how we collect, use, disclose, transfer, and store your information.
Please take a moment to familiarize yourself with our privacy practices and
let us know if you have any questions.


Collection and Use of Personal Information


Personal information is data that can be used to identify or contact a single person.

You may be asked to provide your personal information anytime you are in contact with New Zealand KiwiPlus Online Shopping. New Zealand KiwiPlus Online Shopping may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising.  You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have.

Cookies and Other Technologies


Kiwiplus’s website, online services, interactive applications, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

If you want to disable cookies and you’re using the Safari web browser, go to Safari preferences and then to the privacy pane to disable cookies. For other browsers, check with your provider to find out how to disable cookies. Please note that certain features of the Kiwiplus website will not be available once cookies are disabled.

As is true of most websites, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data.

We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, and to gather demographic information about our user base as a whole. We may use this information in our marketing and advertising services.

In some of our email messages, we use a “click-through URL” linked to content on the Kiwiplus website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.

Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.

Disclosure to Third Parties


At times, Personal information will only be shared by us to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.

Our Companywide Commitment to Your Privacy


To make sure your personal information is secure, we communicate our privacy and security guidelines to New Zealand KiwiPlus Online Shopping employees and strictly enforce privacy safeguards within the company.

Privacy Questions


If you have any questions or concerns about our’s Privacy Policy or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please contact us.  You can always contact us by phone .

We may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.